shal777 Privacy Policy
This policy clearly explains how we collect, store, and protect your personal information.
This Privacy Policy is an official document that explains how shal777 handles the personal information of players who use the shal777 platform. When a player creates an account and uses our services, they are considered to have read and accepted this policy.
We respect the privacy rights of Myanmar players and have strong measures in place to protect your data. If anything in this policy is unclear, you can contact us at [email protected].
Information We Collect
We collect only the information needed to run the platform properly and to keep players safe. The types of information we collect are as follows—
1.1 Player Registration Information
- Full name (must match the name on your national ID card)
- Date of birth
- Email address
- Phone number
- Payment account details (KBZPay, Wave Money, AYA Pay)
1.2 Deposit and Withdrawal Records
Player deposit and withdrawal records are systematically logged and used for service verification and resolving financial disputes.
1.3 Game History
Data on the games played, session times, and playing patterns are kept to support responsible gambling operations.
1.4 Technical Data
- IP address
- Browser Type and Version
- Device Information
- Cookies and Regular Session Log Data
Data Usage Purposes
We use the personal information we collect only for the following purposes—
- Player account verification and security checks
- Processing deposit and withdrawal services
- Customer support and technical issue resolution
- Analyzing playing patterns to provide responsible gambling guidance
- Carrying out technical improvements to enhance the platform
- Ensuring compliance with laws and regulations
- Preventing fraud and financial misconduct
Selling, renting, or sharing a player's personal information to third-party companies without their consent is not permitted under our privacy policy.
Third-Party Sharing Policy
We do not generally share players' personal information with third parties or organizations. However, limited sharing may occur in the following situations—
3.1 Service Providers
Payment service providers (KBZPay, Wave Money, AYA Pay) and technical infrastructure service providers may receive limited data sharing, but only where they meet our data protection agreements before providing their services.
3.2 Legal Requests
Player data will be disclosed by legal means only when required by legally enforceable circumstances (such as court orders or regulatory directives).
3.3 Fraud Prevention
Limited data sharing with relevant authorities may occur when necessary to investigate and detect financial misconduct or fraud.
Cookie (Cookies) Policy
Our website uses cookies. Cookies are small data files stored in the player's browser that make the browsing experience smoother and more convenient.
Types of Cookies We Use
- Essential Cookies — Cookies that are necessary for the service to function properly (e.g., maintaining login sessions)
- Functional Cookies — Cookies that remember players' preferences and settings
- Analytics Cookies — Used to understand how the website is used and to make improvements
Players can block cookies in their browser settings. However, please note that blocking essential cookies may cause some services to not function properly.
Data Security Guarantee
To protect players' personal information, we apply technical and administrative security measures—
SSL Encryption
All data transmissions are encrypted using SSL (Secure Socket Layer) technology, so no one can intercept and read them.
Access Control
The number of staff who can access player data is strictly limited, and all access records are monitored.
Data Backup
Player data is regularly backed up and maintained to prevent data loss.
Threat Monitoring
The platform is continuously monitored and responds immediately to intrusion attempts and suspicious activity.
However, we want players to understand that no technology system can be guaranteed 100% perfect. Players are also responsible for keeping their own account credentials and password secure.
Data Retention Period
We retain players' personal information only for the following reasons—
- Data is retained for as long as the player's account remains active
- After account closure, data may be retained for the duration required by law
- Financial records are retained for the period specified by legal requirements
- After the data retention period ends, player data is securely deleted
Players' Rights
Players have the following rights regarding their personal information—
7.1 Right to Access and Inquire
Players may request to view their personal information that we hold at any time.
7.2 Right to Correction
If you find any inaccurate personal information, you may contact [email protected] to request a correction.
7.3 Right to Deletion
Players may request deletion of their personal information. However, please understand that data we are legally required to retain cannot be deleted until the applicable retention period has ended.
7.4 Right to Object
Players have the right to object to the processing of their personal information where there are grounds to do so. In such cases, we will review the request and take the appropriate action.
To exercise these rights, you may contact us at [email protected] or through our 24/7 customer service Live Chat.
Protection Policy for Under 21
The shal777 platform is for players aged 21 and above only. We do not intentionally collect personal information from anyone under the age of 21. If any player is found to have misrepresented their age, we may suspend their account and delete the related data.
If you believe any player is under 21, please notify us immediately at [email protected].
Third-Party Link Restriction Policy
Our platform may contain links to third-party websites. We have no control over the privacy policies of those external sites. Therefore, if you visit any third-party website through such links, please read and agree to that site's privacy policy yourself before proceeding.
Policy Changes and Notifications
We may update this privacy policy as needed. Any changes will be published on this page along with the revision date, and players will be notified through an announcement on the platform so they are aware of the updates.
If you continue to use the platform after a policy change, you are considered to have accepted the revised policy.
Contact Us for Privacy Matters
If you have any questions regarding this privacy policy, please reach out to the shal777 customer service team—
- Live Chat — Available 24/7 in Burmese through the Live Chat on the platform
- Email — [email protected]
We will respond to all player data protection inquiries promptly.